from 15 March to 31 October and from 1 December to 9 January
from 1 November to 30 November and from 10 January to 14 March
The price includes: overnight stay, inclusive of italian tax (IVA) 10%, bathroom linen change every 3 days, bed linen change every 4 days, daily room cleaning, Wi-Fi/wireless LAN
NOT INCLUDED: city tax € 2.00 per person per night
arpaiu has a non-smoking policy in all rooms and public areas.
All major credit card are accept. NO CHILDREN UNDER 10 YEARS OLD ARE ALLOWED. No pets are allowed.
Arrivals/departures: Guest may check-in from 11.30am onwards eventually using electronic code provided ahead. Check-out must occur by 10.00am.
unless otherwise agreed between the parties, at the time of booking, the customer shall pay to the operator the price of the stay. For bookings that require a non-refundable prepayment, the transaction will take place simultaneously to the upload of the reservation in the management system. The hotel will consider the booking confirmed once the transaction occurred.For reservations via E-mail with payment by bank transfer or money order, the reservation is considered confirmed by sending proof of payment via E-mail .
IMPORTANT: your BOOKING HAS TO BE INTENDED “CONFIRMED” ONLY ONCE YOU RECEIVE OUR CONFIRMATION MESSAGE, SO WOULD YOU PLEASE DOUBLE CHECK YOUR EMAIL ADDRESS OR YOUR OTA EXTRANET (BOOKING/ EXPEDIA ETC). WE RESERVE THE RIGHT NOT TO ACCEPT BOOKING SHEETS WITHOUT OUR FINAL CONFIRMATION MESSAGE.
- Cancellations received before 30 days prior to arrival date: no penalty;
- Cancellations received after 30 days prior to arrival date: the full amount of the reservation will be charged or retained
Flexible rate (refundable):
- Cancellations received before 6 days prior to arrival date: no penalty;
- Cancellations received after 6 days prior to arrival date: the full amount of the reservation will be charged or retained.
n.b. Cancellations must be notified via e-mail, phone cancellations are not considered valid
Not refundable rates:
- Cancellation anytime: the full amount of the reservation will be always charged or retained
If extra services are purchased (eg excursions, transport etc.), even if paid in a single transaction, each service is headed by the specific conditions of contract and cancellation communicated upon confirmation.